Online Security

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Payment Methods

We accept the following credit and debit cards:

Maestro accepted Mastercard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted PayPal (Express) logo

FAQs / Help

Please click on a question to see the answer…

How do I use my e-tickets?

Please print out your Ticket Reference Code and present it when you arrive. If you do not have access to a printer, please make a note of this number and take it with you.

Como uso mi ticket online?

Por favor, imprimir su Código de referencia del billete y presentarlo a su llegada. Si usted no tiene acceso a una impresora, por favor tome nota de este número y llévela con usted.

Do you offer a discount for children?

Yes, children from 0 to 3 years old are FREE. Children from 4 to 12 years old may use a child ticket that is available at a reduced price.

Ofrecéis algún descuento para niños?

Sí, niños de 0-3 años tienen entrada gratis. A partir de 4 años, hasta los 12 años, tendrán tickets de entrada disponibles a un precio reducido.

Do local residents get a discount?

Balearic Islands residents, please use discount code RESIDENT at checkout to receive 20% off. You will need to present your DNI, NIE, or Resident certificate at redemption when you arrive.


You will have the opportunity to enter a Discount code during checkout before you pay. Enter the code RESIDENT to receive the discount.

Hay descuentos para los residentes?

Residentes de las Islas Baleares, deberán usar el código de descuento RESIDENT al realizar el checkout para aplicar el 20% de descuento. Deberán presentar su DNI, NIE ó Certificado de Residencia en la recepción a su llegada.


Podrán introducir un código de descuento durante el “checkout” antes de realizar la confirmación del pago. Introducir código: RESIDENTE para disfrutar del descuento.

Do you issue refunds?

No, we regret we are unable to issue refunds.

Hacéis devoluciones?

No, lo lamentamos pero no hacemos devoluciones.

What payment methods do you accept?

We accept payments through PayPal, which accepts a bank account, VISA, MasterCard, Discover, and American Express.

Métodos de pago?

Aceptamos pagos a través de PayPal, Visa, MasterCard, Discover y American Express.

Do the tickets expire?

Tickets purchased will be valid until Sunday, November 2, 2014.

Caducan las entradas?

Entradas comprada será válida hasta el domingo, día 2 de noviembre del 2014.